Service Requests, Repairs, and Warranty Work for Chinese ATVs, Dirt Bikes, Go-Karts, and Scooters
Service Requests, Repairs, and Warranty Work for Chinese ATVs, Dirt Bikes, Go-Karts, and Scooters
We provide professional service and repair for Chinese-manufactured recreational vehicles, whether purchased from us or elsewhere. Before bringing in your unit, review the appropriate service path below based on your situation: 1. Units Purchased From Us, 2. Units Not Purchased From Us, or 3. Warranty Work (Third-Party Providers).
Chinese ATV Repair Lafayette LA for ATVs, dirt bikes, go-karts, and scooters. View service paths, labor rates, diagnostics, warranty work, and repair policies before drop-off.
Service Path 1 — Units Purchased From Us
Customers who purchased their unit directly from us receive preferred labor rates.
Labor Rate:
$85.00 per hour + tax (Cash Price)
CC payments add 4%
Required Deposit:
$150.00 Cash
$156.00 (Card) — $150.00 applied toward final bill
Scooter Service Minimum:
Scooter repairs and servicing require a minimum of 2 hours diagnostic labor.
At Drop-Off, Provide:
- Description of issue
- How long the unit has been sitting
Service Process:
Your unit will be diagnosed to the best of our ability. Once diagnosis is complete, we will contact you by phone, text, or email with findings, required repairs, and any optional recommendations. No work will be performed without your approval.
If Work Is Declined:
A partial refund of the deposit will be issued after diagnostic charges are applied.
Drop-Off Hours:
Monday - Friday: 10:00 AM - 6:00 PM
Saturday: 12:00 PM - 4:00 PM
No appointment is required. A work order must be signed at drop-off. Arrangements can be made for after-hours drop-off by appointment. Contact us first.
Customer-Supplied Parts Surcharge:
$25.00 + tax (Cash Price)
CC payments add 4%
This surcharge applies when customers provide their own parts for installation. Store-supplied parts have been pre-tested and evaluated for proper fitment and reliability. Customer-supplied parts typically have not been tested or verified and may be inferior, mispackaged, mislabeled, or previously returned, which increases diagnostic time, labor risk, and the likelihood of improper fit or failure.
Service Path 2 — Units Not Purchased From Us
Units not purchased from us must be pre-screened and scheduled before acceptance.
Contact Required Before Drop-Off (Appointment Required):
Call: 337-873-5511
Text: 337-873-1288
Text Only Line: 1-337-873-1288
Include all available information in your message:
- Year
- Brand
- Model
- Description of issue
- How long the unit has been sitting
- Photos
Standard Posted Labor Rate:
$100.00 per hour + tax
Required Deposit:
$150.00 Cash
$156.00 (CCard) — $150.00 applied toward final bill
Units We Do Not Service:
- Scooters not purchased from us
- 2-stroke engines
- Generators
- Electric vehicles of any kind
- Dinli
- Eton
- Polaris and similar brands
At Drop-Off, Provide:
- Description of issue
- How long the unit has been sitting
Service Process:
Your unit will be diagnosed to the best of our ability. Once diagnosis is complete, we will contact you by phone, text, or email with findings, required repairs, and any optional recommendations. No work will be performed without your approval.
If Work Is Declined:
A partial refund of the deposit will be issued after diagnostic charges are applied.
Drop-Off Hours:
Monday - Friday: 10:00 AM - 6:00 PM
Saturday: 12:00 PM - 4:00 PM
Appointment is required. A work order must be signed at drop-off. Arrangements can be made for after-hours drop-off by appointment. Contact us first.
Customer-Supplied Parts Surcharge:
$25.00 + tax (Cash Price)
CC payments add 4%
This surcharge applies when customers provide their own parts for installation. Store-supplied parts have been pre-tested and evaluated for proper fitment and reliability. Customer-supplied parts typically have not been tested or verified and may be inferior, mispackaged, mislabeled, or previously returned, which increases diagnostic time, labor risk, and the likelihood of improper fit or failure.
Service Path 3 — Warranty Work (Third-Party Providers)
We accept warranty work from select third-party providers only with prior approval.
Requirements:
- Warranty provider must authorize intake before the unit is accepted
- Customer must sign a work order prior to service
- Labor rate must be approved and agreed upon with the warranty provider
Standard Warranty Labor Reference Rate:
$100.00 per hour + tax (Cash Price)
CC payments add 4%
At Drop-Off, Provide:
- Description of issue
- How long the unit has been sitting
Payment & Authorization Terms:
No advance deposit is required for warranty claims; however, one of the following must occur:
- The warranty claim must be processed and approved by the provider
- Or the customer must pay in advance and seek reimbursement directly from the provider
At no time will the unit be released until all charges are approved, paid, and finalized.
Important Conditions:
- If the warranty provider does not cover diagnostics, labor, or parts, the customer is fully responsible for all unpaid balances
- Any disputes between the service center and warranty provider are the responsibility of the customer to resolve financially
- We are not liable for any diagnosis that is not favorable to the customer or the warranty provider
Important Service Policies & Disclaimers
Due to the nature of recreational vehicles, including usage conditions, storage practices, and manufacturing variability, the following terms apply:
- We do not guarantee or warranty any repairs once the unit leaves our facility
- If an issue arises, you must contact us within 48 hours of pickup
- We assume no liability for loading, unloading, securing, transporting, collisions, drops, runovers, or damage resulting from improper maintenance or operation — this is the customer’s responsibility
- We are not responsible for damage caused by acts of God, weather, fire, flood, wind, storms, theft, civil unrest, war, or terrorism
- While reasonable care is exercised, we are not liable for loss or damage beyond our control
Text Only Line: 1-337-873-1288
Include all available information in your message:
- Year
- Brand
- Model
- Description of issue
- How long the unit has been sitting
- Photos
Frequently Asked Questions
1. Do I need an appointment?
If you purchased your unit from us, no appointment is required during normal drop-off hours. If the unit was not purchased from us, an appointment and pre-screening are required prior to drop-off.
2. What do I need to bring and what happens at drop-off?
Bring the unit along with a clear description of the issue and how long it has been sitting. At drop-off, you will sign a work order and leave the required deposit if applicable. The unit will then be placed in line for diagnosis. Once diagnosed, we will contact you with findings, required repairs, and optional recommendations before any work is performed.
3. What happens after diagnosis?
You will be contacted with findings, required repairs, and optional recommendations. No work is performed without your approval.
4. What if I decline repairs?
A partial refund of your deposit will be issued after diagnostic charges are deducted.
5. Will warranty companies always pay?
No. Any unpaid balance not covered by the warranty provider becomes the customer’s responsibility.
6. Do you service 2-stroke engines?
No. We do not service 2-stroke engines.
7. Do you service Polaris, Dinli, or Eton units?
No. We do not service Polaris, Dinli, Eton, or similar brands.
8. Do you service generators or electric vehicles?
No. We do not service generators or electric-powered vehicles of any kind.
9. Do you service scooters not purchased from you?
No. Scooters not purchased from us are not accepted for service.
10. Can I bring my own parts?
Yes, but a $25.00 surcharge plus tax, an additional 4% if paid by CC will apply due to increased risk of incorrect or defective parts.
Final Notes
All service work is based on visible and testable conditions at the time of inspection. Units that have been sitting for extended periods or exposed to the elements may have additional internal issues that cannot be determined until basic service procedures are completed and the unit is operational.
Chinese ATV Repair Lafayette LA for ATVs, dirt bikes, go-karts, and scooters. View service paths, labor rates, diagnostics, warranty work, and repair policies before drop-off.
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